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Accessibility

Updated: September 2021.

General

Decorview.ca strives to ensure that its services are accessible to people with disabilities. At Decorview.a we continue to invest resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. Our on-going site development and content creation is guided by best-practice accessibility guidelines such as WCAG and ISO 30071-1.

Accessibility on Decorview.ca

Decorview.com makes available the Accessibe Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows decorview.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1-Section 508).

Access to Decorview.ca Information

Most of our products and service information are offered through our website or via our toll-free call-in number (during normal business operation hours of our call center). We regularly optimize Decorview.com so that text, graphics, text equivalents, captioning and transcripts can create and facilitate an efficient user experience.  As well we have in place:

  • Ongoing monitoring, and optimizations to work efficiently with dynamic output devices, such as graphic displays and screen or usability readers to assist users
  • Continuously work to create a user experience that can be navigated and operated using a standard keyboard and mouse, as well as utilize touch and voice command
  • Accessibility solutions hosted by 3rd parties to enhance user experience

Enabling the Accessibility Menu

The Decorview.ca accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Decorview.ca continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Decorview.ca fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards which may be a result of not yet having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Decorview.com or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.

Additional auxiliary aids and services can be provided if necessary.

As we continue to update our website content to enhance the overall user experience, accessibility remains one of our top goals. If you have suggestions about how to improve our accessibility, please contact Decorview.ca.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Decorview.com Customer Support as follows:

Phone: 877-373-4700

Email: support@decorview.com

Call: 888-901-4254 (9 a.m.– 5 p.m. PST, every day)

Mailing address:
Custom Decorators, Inc.
ATTN: Marketing
12006 SW Garden Place
Portland, OR 97223

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